What to Do in Case of Emergency

Call our office as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office – by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired.

Loose Brackets or Bands

Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

Wire Irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Lost Separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.

Discomfort with Orthodontic Treatment

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. A warm wash cloth or heating pad may reduce the soreness in your jaws.

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Shawna M.
Shawna M.
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Dr. Ray is the absolute best! I went in with concerns about one tooth but she perfected my entire mouth. People have asked if I have veneers because of her amazing work. I didn't understand why she worked so hard during my appointments but I completely get it now. My smile is perfect and I'm always showing it off, thanks to Dr. Ray. And oh, every member of her staff have always gone above and beyond to make sure everything is ok. I'm going to miss them when my youngest is out of her braces.
Karina S.
Karina S.
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Highly recommend Playa Vista Orthodontics! Dr. Ray and her team are amazing! From day one of my daughter's consultation for her braces to the day of removal, I can't express how sweet and attentive everyone at this office has been with my daughter and I. They are very thorough in answering all your questions and give you all the information you need to understand the process. The office is clean and modern, and their care during COVID was exceptional.
Robin Hipolito
Robin Hipolito
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The team at PVO are wonderful! Simply incredible. From the time you check in to the office, the adjustment treatment and the re-scheduling, every step of the way is done in such a way that is warm and friendly. Dr Ray is friendly, insightful and very dedicated to what she does! As a dental professional myself I have been impressed with office from day one! Well done, keep it up!
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